Hi everyone and welcome to Spring! Today we have the last installment of our S/MIME series – today Dragonfly is going to talk about Mac.
Dragonfly from Nitrodesk support here. In this tutorial, I’m going to be showing how to import certificates for S/MIME in Touchdown for Mac, and how to send signed and encrypted messages. For this tutorial, make sure you have a valid certificate ready- if you’re not sure how to get one, contact your IT team. In this demo, I have my certificate already on my hard drive. (If you’re curious about more information on how S/MIME works, read the first blog post here: http://blog.nitrodesk.com/2014/02/21/securing-your-email-with-smime/)
Note: Also, one major pitfall is to be aware of what profile’s settings you are entering- as you can see in the below screenshot, I have four profiles in this Touchdown installation, so it’s important that I note which one I’m on. If you are trying to set up a certificate for one profile, but are in another profile’s settings, it obviously won’t work.
For the first step, you’re going to need to import your certificate into Touchdown.
Go into settings, and under email settings>Certificates.
The certificates screen:
Click import
The import certificate screen:
Adding a certificate from the desktop- I just happened to save mine here:
Once you find it, hit Open.
Entering the certificate password and choosing what it will be used for. In this case, I want to use it for signing and encryption:
Once done, hit ‘Import.’
Once you do that, you should see the certificate on the list of Certificates on the Settings>email settings>Certificates. Now, let’s send an encrypted email to the welovenitrodesk account. Before we do that, they will need our public key, but for the sake of simplicity, let’s assume they already have that. (I sent them a signed message earlier, and they validated, so they have it.) I’ll also need their public key as well. To get their public key, I have welovenitrodesk send me a signed message.
Welovenitrodesk’s signed message:
In this message, you can see the little signing icon meaning they’ve sent me a signed message, so I go and click on the little sign symbol. After clicking validate, and it shows up as valid, I click Import, and it gives me the message that it has been validated:
I want to make sure it’s still valid, so I click ‘validate’ then once it shows up as validated, I click import. Now that I have welovenitrodesk’s public key, I can send them encrypted mail once they have my public key.
Sending an encrypted and signed message to welovenitrodesk:
On the email compose screen, I hit the lock icon, and check the options to sign and encrypt the message, hit Ok, and send it out.
Back in Touchdown for iOS, I get the encrypted email:
Hope this has been a helpful tutorial in using Touchdown for Mac’s S/MIME functionality. If you have any questions or comments, feel free to get in touch with us at macsupport@nitrodesk.com. Thanks for reading!
-Dragonfly